Business Phone Services
Get Connected and Stay Connected with Reliable VoIP Business Phones
No More Missed or Dropped Calls
VoIP phones are the most popular solution for business phone systems, and for good reason. VoIP stands for Voice over Internet Protocol, which is just a fancy way of saying that your phone calls go over the internet instead of going over traditional phone lines.
Since the connection goes through the internet, using VoIP opens up your options and can allow you to receive phone services from a provider that’s outside of your local area. VoIP is a great solution for business phones because it is reliable, clear, and supports many calling features. With VoIP, you can stop overpaying for unreliable connections and outdated phone equipment!
There are three major benefits of choosing VoIP for business phones over choosing service through traditional phone lines.
Costs for VoIP services tend to be less expensive since they don’t require their own physical connection to your business’s office. Plus, you can shop around from different providers rather than paying steep premiums for your area’s landline providers.
VoIP business phones also give you extra mobility since you aren’t tied to a physical phone. Your business phone calls can instead be routed to a cell phone while you’re on the go, and you can easily check your voicemails from wherever you are in the world.
VoIP business phone systems are easy to customize and make changes to. When you work with SimplicIT, you have 24/7 access to technicians who can help you make adjustments any time. No more waiting 2-5 business days just to hear back from your provider!
Business Phone Perks and Features
Auto-attendants answer incoming calls and provide callers with automated messages and menu options. This allows customers to guide themselves through to a specific department or person within your company. Auto-attendants can also help you to reduce the amount of time spent answering automated spam or scam calls, known as robocalls.
Time of Day Routing
This allows you to choose where calls are routed based on the time of day that customers dial in. You can set up your system to direct calls straight to voicemail after business hours or forward callers to on-call representatives.
Designated Ring Groups
Choose which of your employees will receive different types of calls, and in what order each employee will receive calls.
Give your callers the chance to wait for someone to help them. In the meantime, they can listen to music or marketing messages.
Frequently Asked Questions about VoIP Business Phones
Why should I use VoIP for my business phones?
VoIP enables your business to use a service called Hosted Private Branch Exchange, HPBX or Hosted PBX. HPBX gives you the ability to control all sorts of aspects of your phone calls, and replaces expensive on-site PBX boxes that take up space and require maintenance.
How does VoIP work for business phone lines?
With VoIP service, calls to your business phones are combined with your regular internet traffic and are routed through your connection to your Internet Service Provider (ISP).