Business Phone Services

Reliable, Clear VoIP Business Phone Service





What is VoIP?

VoIP phones are the most popular solution for business phone systems. VoIP stands for Voice over Internet Protocol, which is just a fancy way of saying that your phone calls go over the internet instead of going over traditional phone lines. Since it goes through the internet, using VoIP opens up your options and can allow you to receive phone services from a provider that’s outside of your local area. VoIP is a great solution for business phones because it is reliable, clear, and supports many calling features.

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What are the benefits of VoIP for business phones?

There are two major benefits of choosing VoIP for business phones over choosing service through traditional phone lines. First, prices for VoIP service tend to be less expensive since they don’t require their own physical connection to your business’s office.

Second, it also allows for extra mobility since you aren’t tied to a physical phone. Your business phone calls can instead be routed to a cell phone while you’re on the go, and you can easily check your voicemails from wherever you are in the world.

How does VoIP work for business phone lines?

With VoIP service, calls to your business phones are combined with your regular internet traffic and are routed through your connection to your Internet Service Provider (ISP). Then, your ISP sends your phone calls over the internet to your business phones. It sounds like a lot of steps, but in reality VoIP is a simple and efficient solution for connecting you with your clients quickly and easily!

Why should I use VoIP for my
business phones?

When you use VoIP for business phone services instead of a standard telephone service provider, we are able to offer your business a service called HPBX or Hosted PBX. HPBX is what gives you the ability to control all sorts of aspects of your phone calls, and it does so by replacing expensive on-site PBX boxes that take up space and require maintenance.

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Business Phone Features

Auto-Attendants

These will automatically answer an incoming call and provide the caller with automated messages and menu options to guide themselves through to a specific department or person within your company. These can also help you to reduce the amount of time spent answering automated spam or scam calls, known as robocalls.

Time of Day Routing

This allows you to choose what you want your calls to do depending on the time or day that they come in. Some common options to have calls during certain hours ring your phones like normal, send calls directly to voicemail, forward calls to an on-call representative, or sending calls to an afterhours auto-attendant.

Designated Ring Groups

Choose which of your employees will receive different types of calls, and in what ordered each employee will receive calls.

Call Queuing

Give your callers the chance to wait for someone to help them, in the meantime they can listen to music or marketing messages.

Business Phone FAQ

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