So, you may be wondering why the break-fix model doesn’t work. Grandpa always said, if it ain’t broke, don’t fix it. While we love Grandpa, that truism isn’t always true. Just like the customer is always right and other similar expressions, simply because people have been saying something forever doesn’t make it correct. Still wondering why the break-fix model doesn’t …

So, you’re working on drafting an IT professional job description. This series covers the most important factors to consider before you hire an in-house IT tech or team. Our last article reviewed the hidden costs of hiring an IT Professional. Now, we’re talking about what IT actually does besides ask if you turned your computer off and back on again. Depending on the …

If your business is at the point where you’re thinking about hiring a fulltime IT tech, congratulations! Having enough consistent needs to fill this role means you’ve worked hard and made good decisions that drove business growth. Our best advice? Don’t stop now! Moving forward with hiring requires a lot of analysis to avoid major consequences down the line, though. …

We’ve all seen movies where a couple of thugs in trench coats walk into a store, take a look around and say something like, “Nice place you got here, shame if something were to happen to it.” Many people might think the days of extortion went away with the end of mob-run New York and Chicago, but it’s still alive …

Written for  ” The Idaho Business Review ” By: Sen. Jim Risch   July 22, 2020 After several difficult months plagued by coronavirus, small business owners across the country are preparing for the day they can finally and permanently reopen their doors. The pandemic has seriously impacted the health of businesses everywhere, and for most employers, getting back to business cannot come …

Hacking, Phishing, Ransomware, and over-all Data Breaches are on the rise. It seems that every advancement we make with data security, hackers are able to find a way through. In this blog, we will discuss the importance of keeping your data secure. While we are using Medical Offices as an example, this information crosses over to almost every industry. If …

Managing expenses is one of the core tasks of any business owner or manager. Nothing is free, so if you want to keep the lights on and your office staffed, you need to know what’s coming in and what you’re paying out. But to run operations profitably, you might find yourself having to prioritize your expenses. When you do that, …

This month we’ve been discussing the value of updating your current technology. We are using Medical Offices as our example, but in reality, this information is important to all small businesses. In this week’s blog, we will discuss the pitfalls of sticking your head in the sand by being resistant to change. Let’s assume that everything we’ve said about upgrading …