Team

An Idaho native, Amber grew up in Twin Falls. She graduated from Twin Falls High School and attended college at CSI. With over 20 years of experience in customer relations, she has a reputation for cultivating relationships with her clients through open and honest communication. With a strong passion to help others, Amber connects with her clients in a way that makes them feel understood and valued. She finds innovate solutions to help businesses improve their Information Technology infrastructure/environment. When she is not working, Amber takes full advantage of our beautiful Idaho landscape. She enjoys taking her pup, Jaxon, to the mountains for fun adventures such as hiking, backpacking, camping, kayaking, trail running or simply being in the mountains, sitting by a campfire overindulging in s'mores.

Pedro grew up in the Twin Falls area. From his early teens, he spent his days tinkering and tuning computers to play his favorite video games. His hobby turned into a career in 2005 when he was hired on at Dell Computers. In the trenches, he would troubleshoot and repair up to 25 computers a day. He absorbed a wealth of knowledge over his five years at Dell. Pedro joined the TruLeap team in 2010 and assisted with the start-up of SimplicIT in 2015. He is passionate about technology and personal development. In his spare time, he enjoys riding his Harley Forty-Eight Sportster, being humbled on the Jiu Jitsu mats, and spending time researching, mining, and investing in crypto currencies. He currently lives in Twin Falls with his wife Josi and four dogs. During football season, he’s a 49ers faithful and enjoys playing Fantasy Football. His favorite TV shows include Game of Thrones, Breaking Bad, and Billions.

With over 20 years in the telecommunications industry, Bob Kraut is currently the General Manager of TruLeap Technologies and SimplicIT Technical Solutions located in Filer, Idaho. He is responsible for the day-to-day operations, as TruLeap serves customers in and around the Filer and Twin Falls areas as well Jackpot in Northern Nevada. Bob began his career in Telecommunications as Accounting Manager in Montrose, IL and progressively advanced to his current GM role with TruLeap and SimplicIT. He earned his bachelor’s degree in Accounting in 1992 and his CPA Certification in 2000. His background in telecommunications includes Controller and CFO positions and a stint as the Regulatory Accounting Manager at Hawaiian Telcom in Honolulu, HI. His passion is creating a team environment at work, to allow each member of the team to leverage his/her skillset; and to capture opportunities and achieve growth to create an organization that will stand the test of time. Bob enjoys golfing and finding time to make smoked Tri-Tip and smoked tenderloin on the weekends.  He is also always willing to share his most recent batch of “Cowboy Candy” with anyone brave enough to try it.

Nick grew up in the Twin Falls area. He's always had a passion for tech. He first started his career doing residential support and quickly moved into supporting enterprise customer's servers and backup solutions. Nick joined the TruLeap team in 2008 and assisted with the start-up of SimplicIT in 2015. He is passionate about his work and always pushing to learn more in the rapid-paced world of tech. Over the years, Nick has certified in CompTIA A+, Cisco's CCDP, CCNP: Routing & Switching, and CCNA: Data Center. In his spare time, he enjoys learning new things and spending time with his kid. He is currently working towards a few Microsoft certifications as well as obtaining his CCNP: Service Provider. When Nick isn't flexing his magnificent brain, he can be found spending time with his kid or watching Bob's Burgers, Mr. D, Silicon Valley, or It's Always Sunny In Philadelphia.

Sam was born and raised in the Magic Valley. He grew up in the Hollister area and attended school in Filer and went to college at CSI. He has spent his adult life working with the public and started with TruLeap, formerly Filer Mutual, in 2011. Sam enjoys working with clients and identifying their needs. He is there to guide them through the evolution of technology process. He and his wife have and continue to raise their 7 children within the Magic Valley and call Filer home. They are both actively involved with the community from volunteering with Filer Senior Haven, Heritage Academy School Board, Southern Idaho REDS Committee and more. Sam is also a Councilman for the City of Filer. They both love what the Magic Valley and Idaho have to offer and love spending time in the outdoors.

Eli grew up near Twin Falls in Buhl and currently lives in Buhl with his wife and four kids. His interest in computers began in High School where he took computer repair classes and then continued in college with courses in networking and computer repair. Eli started working at TruLeap Technologies in 2009 as Help Desk support and eventually became a Wireless Technician. In 2018, he transitioned to Operations Technician for SimplicIT. He has taken Cisco training as well as Microsoft server training. Outside of work he enjoys playing on the river (boating & rafting) and playing video games when he has the time.

Dylan was born in Burley but grew up in Las Vegas, at 12 he moved back to Idaho. Shortly after moving, he began working on computers after gaining an interest in PC gaming and funded that hobby by building computers to sell. While in high school, he started working at TruLeap Technologies (then Filer Mutual) answering tech support calls and fixing customer computers. He now works on the SimplicIT side of the business setting up and maintaining HPBX phone systems and computers.

Outside of work he enjoys being in the mountains hiking when the weather is nice, otherwise building projects around the house or working on various electronics.

Juan's favorite meals include, tacos, hamburgers, and breakfast in general. He’s a big sports fan of the NBA, NFL, and college sports. He would like to visit Rome and Italy one day. Juan studied at CSI for Network Systems Technician. He also enjoys working on his yard and spending time with his wife.

Dylan grew up in Twin Falls until 2010 when his family moved to Oklahoma, at 17 he moved back to Idaho. From a young age he had a passion for technology, gaming, and law enforcement. He combined those passions by participating in the Norman Police Explorer Program through High School. After High School he worked for the Twin Falls Sheriff’s Office and enrolled in a Cyber Security program at Western Nebraska Community College. In 2021, he decided to focus on his technical career and started working at TruLeap Technologies as Tier 2 Technical Support and now also works with SimplicIT as a Operations Technician focusing on Cybersecurity. He is an avid outdoorsman spending a lot of his free time enjoying activities such as hunting, fishing, camping, and snowmobiling. He also enjoys working on his truck and computer gaming.